Privacy and Cookie Policy

Last Updated: 12 November 2025

1. Introduction

Welcome to The Clarity Practice ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website (www.theclaritypractice.co.nz) and any related services, sales, marketing, or events.

This policy outlines:

  • What personal information we collect and why we collect it.

  • How we use and protect your information.

  • Who we share your information with.

  • Your privacy rights and how you can exercise them.

Our website is hosted on Squarespace, Inc. ("Squarespace"). They provide us with the online platform that allows us to provide our services to you. Your data is stored through Squarespace's data storage, databases, and the general Squarespace application. They store your data on secure servers behind a firewall, and their own Privacy Policy also applies to the data they process on our behalf.

2. What Information Do We Collect?

We collect personal information in two ways:

a) Information You Provide to Us: We collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form (e.g., your name, email address, phone number, and your message).

  • Subscribe to our newsletter (e.g., your name and email address).

  • Communicate with us directly via email or other channels.

b) Information Collected Automatically (via Squarespace): When you visit www.theclaritypractice.co.nz, our host (Squarespace) automatically collects certain information. This information does not reveal your specific identity (like your name or contact information) but may include:

  • Device and Usage Data: Your IP address, browser type, operating system, device characteristics, referring URLs, pages visited, and other technical information.

  • Analytics: Information about your use of our website, such as site traffic, popular pages, and user engagement. This is collected through Squarespace Analytics.

  • Cookies: Information collected through cookies and similar tracking technologies. Please see our "Cookie Policy" section below.

3. How and Why We Use Your Information

We use the information we collect for the following purposes, in line with the New Zealand Privacy Act 2020:

  • To Respond to Your Enquiries: To communicate with you and respond to your questions submitted via our contact forms.

  • To Send Marketing Communications: To send you our newsletter or other marketing materials only if you have explicitly opted in to receive them. You can unsubscribe at any time using the "unsubscribe" link in every email.

  • To Operate and Improve Our Website: We use Squarespace Analytics to understand how visitors use our site, which helps us improve its functionality, content, and user experience.

  • To Maintain Security: To protect our website and data from fraud or security threats.

  • To Comply with Legal Obligations: To comply with any legal or regulatory requirements in New Zealand.

4. Who Do We Share Your Information With?

We do not sell your personal information. We only share it with the following third parties:

  • Squarespace: As our website host and data processor, Squarespace has access to the data you submit and the data collected automatically. Squarespace is based in the United States, and your information may be transferred, stored, and processed in the U.S. or other countries. Squarespace has measures in place to protect your data, which you can read about in their Privacy Policy.

  • Legal Authorities: We may disclose your information if we are legally required to do so to comply with applicable law, a court order, or a government request.

5. Cookie Policy

What are cookies? Cookies are small text files that are placed on your device (computer, phone, tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide reporting information.

How we use cookies: Our website uses cookies that are necessary for the Squarespace platform to function correctly. These include:

  • Functional & Required Cookies: These are essential for you to navigate the website and use its features. For example, they help maintain security and prevent cross-site request forgery.

  • Analytics & Performance Cookies: These are used by Squarespace Analytics to collect information about how you interact with our site (e.g., which pages you visit, how long you stay). This data is anonymised and aggregated to help us understand site traffic and improve our website.

For a detailed list of the cookies that Squarespace uses on all sites, please see their "About the cookies Squarespace uses" article here.

How you can manage cookies: You can set your browser to not accept cookies or to notify you when a cookie is being sent. However, if you do this, some parts of our website may not function properly. You can also use the cookie banner that appears on our site to manage your preferences.

6. Data Storage, Security, and Retention

Your personal information is stored on Squarespace's secure servers. We and Squarespace take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as for tax or accounting purposes).

7. Your Privacy Rights (Access & Correction)

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of your personal information if you believe it is inaccurate or incomplete.

To exercise these rights, please contact us using the details below. We will respond to your request in accordance with the Privacy Act.

8. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date at the top of this policy. We encourage you to review this policy frequently to stay informed.

10. Contact Us

If you have any questions or concerns about this policy or our privacy practices, please contact via our contact form